Shipping Policy
Working Time: Monday to Sunday
Address: 150 E 8Th Street Holland, Michigan 49423, United States
Processing Time: Package and ship your order within 1 – 2 days. If there is a significant delay in shipping, we will notify you via email if your processing time exceeds 2 days.
Shipping costs:
We use flat shipping rate of $4.95 for shipping within US and $11.95 for international shipping. You can order as many items as you want and you’ll never pay more than the flat rate for shipping
Transit Times:
- 5-9 days for US shipping
- 10-25 days for international shipping
Shipping time for missing orders/change in shipping address?
Orders are missing products or change shipping address. We will process takes 1 – 2 days
- 5-9 days for US shipping
- 10-25 days for international shipping
About Late Deliveries
Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date.
Possible Reasons for Delay:
– International customs clearance
– Incorrect shipping address
– Harsh weather conditions
– Lack of number of apartments, buildings, floors or apartments
When delivery is later than expected, please notify us via email: [email protected]. We will resolve it for you in 2 days
Track your package
After an order has been shipped, you will receive an email with the tracking number from the shipping company.
Any questions related to shipping please contact us by email: [email protected]